A bank cashier may also be responsible for a drive through window.
A bank cashier is also known as a bank teller. According to the Bureau of Labor Statistics, this is the most common job position at a bank. The teller performs basic banking services, such as verifying customer identity, depositing money in the customer's accounts, and distribution of money from customer withdrawals.
Cash Handling
Tellers, like other cashiers, are responsible for the cash balance in their drawer. Their manager provides them a drawer with a specific amount of bills during their shift, and they will add money to the drawer when customers deposit cash as well as take money from the drawer to provide to customers. The bank cashier is also responsible for verifying cash deposits, such as checking the amount of coins in coin rolls and marking bills with a marker to verify that they are not counterfeit.
Sales Responsibilities
A bank cashier is also a sales job. Banks offer many types of accounts and the teller may deal with a customer who has only a checking account open. The cashier may convince customers to open a savings account with the bank, or purchase other items such as certificates of deposit. Cashiers also refer bank customers to higher level bank representatives when a customer wishes to purchase a more complex product such as a home mortgage loan.
Additional Education
Learning about banking is a duty of a teller. On the job training is initially sufficient to prepare a teller. A teller does not need a college degree to perform this job, although a high school degree is often a requirement. Tellers with more experience often assist other tellers with training and customer service. According to Vet Success, tellers may take additional education courses from the American Institute of Banking, or the Institute of Financial Education.
Transaction Documents
Tellers are responsible for documenting a transaction. They may assist customers in finding the necessary forms to fill out to make a deposit or a withdrawal. They also check financial instruments such as payroll checks and receipts for accuracy. Tellers are responsible for preventing fraud and reporting transactions which seem suspicious to the bank managers.
Information Technology
Tellers need to have information technology knowledge. A computer system usually links to their cash register and documents their actions. The teller needs to know look up information about a bank customer quickly, even if the bank customer did not bring all necessary documents. The teller also has to make calculations with computer software to provide information to bank customers.
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